This training will cover what genuine empathy means and how it should compel you to take action. A few of the concepts we will cover are empathic capacity, listening to understand, creating your empathy impact model. Consequently, embedding empathy into your conversation, behaviors, relationships, and the memories you leave with your customers.

Are you a data diver who seeks knowledge and understanding? You value logic, integrity, and invention. Maybe you value dependability, organization, and sensibility. Maybe, you enjoy managing or being a part of a peacefully productive team of squares, but what happens when you have a squiggly line? This training will give you the tools to manage that spontaneous, optimistic employee who likes to color outside the lines.

We have lost a great deal of communication working from home during COIVD-19. As people start returning to work and leaving the comforts of their home, it is necessary to get them reacclimated to communicating with their internal customers. In this training, we will cover the four types of communication styles and extract the value from each of them.

This training will cover Five Essential Skills that will build loyal customers and how your team members can create their daily rituals to keep your customers happy and coming back.

TG8 offers several training courses and marquee topics customized based on your company structure and team’s needs. Our course topics range from modeling empathy to re-imagining leadership and management and company culture and team building. Contact us to receive a complimentary consultation, personalized proposal, and an extensive list of course training that will aid in your company receiving viable solutions.